Sugar rush a brush set5/17/2023 We hope you can find a better value for money product to the same standard for the £7.50 you paid. As outlined in our email to you today - the first contact made or received since you ordered, we've refunded your payment as a gesture of goodwill - we take customer satisfaction seriously despite the malicious intent of your review. ![]() We do not confirm the mix of sweets within that product – a misleading statement from your end. The bag you ordered was random and is very clear in the title of the product and also within the product description. “Very different to the variety shown online” We do not show a variety of sweets online for the product you’ve selected. We have received no correspondence from you in relation to your order – via Facebook or any other social channel – or via Email at our key email address: – We’d be happy to take a look at any dated evidence you can provide of this so we can investigate further if needed. “Contacted through FB but no response” We take issue with this – You have made no attempts to contact us through Facebook and we’ve actually searched our information in Business Suite for your name, email address and all other information to hand. We’ve yet to see evidence of this matter and it especially surprises us that you’ve not raised it, despite the product being delivered on – we are now a week later. Not only because Plasters would not be present in the said environment – but because it’s two people that operate the business – who have full oversight of everything that happens within it and in addition to this, PPE is used when packaging orders. We package our products in a secure environment – and we have rigorous controls in place – we disagree with your comment. “Back of a plaster” This cannot be correct – and we’ve yet to have contact from you via any channel. mini sugar rush don’t hate, hydrate oil-free moisturizer mini sugar rush don’t hate, hydrate oil-free moisturizer. ![]() If you’re not happy with the selection of the outlined ‘Random’ pouch, select a Pick n Mix and pick your own sweets – you may find it a more satisfying product. Each Random pouch contains at an absolute minimum – 20 different sweets measured at 50g each – equating to the 1KG. Description: NWT Take notes, these brushes will have you lookin’ on point. ![]() The key part of the product is outlined as ‘Random’ and the product description is clear to this. Shop Womens tarte Size OS Brushes & Tools at a discounted price at Poshmark. We've addressed your specific points below: “Lots of just the same sweets” You selected the random pouch when you ordered. We thought that we'd offer you some clarity over the points you made - as your review isn't factual.
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